Privacy Policy

At A Wild Fern, we value your trust and are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our store.

Information We Collect

We may collect personal information that you voluntarily provide when you interact with our website, such as your name, email address, shipping address, and payment details when making a purchase. We may also collect non-personal information automatically, including your browser type, device information, and how you navigate our site. This helps us better understand how visitors use our website and how we can improve your experience.

How We Use Your Information

Your information is used to process and fulfill orders, communicate with you about your purchases, and provide customer support. We may also use your information to improve our website, personalize your experience, and send occasional updates or promotions if you choose to receive them. We respect your information and only use it in ways that support your experience with A Wild Fern.

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences, understand how you use our site, and improve functionality. You can choose to disable cookies through your browser settings; however, some parts of the site may not function as intended without them.

Third-Party Services

We may use trusted third-party services to support our website, such as payment processors, shipping providers, and analytics tools. These services may have access to your information only as necessary to perform their functions on our behalf and are not permitted to use it for other purposes. We encourage you to review their privacy policies to better understand how your information is handled.

Data Security

We take reasonable steps to protect your personal information through secure systems and practices. While no method of transmission over the internet is completely secure, we strive to use commercially acceptable means to safeguard your data and maintain its confidentiality.

Your Choices

You have the right to update, correct, or request deletion of your personal information at any time. You may also opt out of receiving promotional communications by following the unsubscribe instructions included in emails or by contacting us directly. Your preferences matter, and we aim to honor them wherever possible.

If you have any questions about this Privacy Policy or how your information is handled, please feel free to reach out. You can contact us at hello@awildfern.co, and we will do our best to respond promptly and thoughtfully.